John Formica

2020 CARVC Conference & Expo > Guest Speakers > John Formica

Have you ever wondered how the Disney Company continues to produce a dynamic model of business excellence, leadership, teamwork, sales and customer experience? Imagine if you could learn how to run your business and wow your customers just as successfully as Disney. What would that look like?

John, The “Ex-Disney Guy”, former Manager of Disney’s Fort Wilderness Campground Resort and Disney Leader, will share his incredible 30 plus years experiences, best practices and proven Disney Success Strategies to help your campground, RV Dealership, businesses, and team create a Disney-like culture to attract more customers, blow away your competition, build customer loyalty for life, establish a winning team culture and successful business empire! You will achieve extraordinary results right away!

What You Will Learn:

  • Attract More Customers– Understand How to Give Your Customers What They Really Want!
  • Build Customer Loyalty For Life! –Emotionally Engage Customers to do Business With You!
  • Making Relationships and Connections More Memorable, Likable and Magical!
  • “It’s Show Time”- How to Develop a Disney “On-Stage” Customer Experience.
  • Secrets to “WOW” Your Customers and Create Disney-like Raving Fans
  • How to Be Different than Your Competition and Be the “Top of Mind” Awareness in YOUR Industry!
  • Create a “Whistle While You Work” Team Environment, Be More Productive, Build Team Morale and Have Fun Every Day!
  • And Much More!