How to Hear What Your Guest Are Saying
Feb 5th, 2019 @ 9:15 am

How to Hear What Your Customers Are Saying

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Keynote Speaker

Amy Wirtz

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2019 CARVC Conference & Expo

The 2019 CARVC Conference & Expo will be held at Beach Cove Resort. It's conveniently located in North Myrtle Beach, close to all the Grand Strand ahs to offer. Amenities include 3 outdoor pools, oceanfront whirlpools, kiddie pool and a 350-foot lazy river. Guests also have access to an on-site racquetball court, dining and gift shop.

Oceanfront Executive Suites: $75.04/night (includes resort fee & tax)


Phone: 1-800-331-6533

(selection option 2, then option 1 and refer to "Carolinas Association of RV Parks and Campgrounds")*

*You must reserve your room by January 4, 2019.







Beach Cove Resort
Watch video about Beach Cove Resort amenities

Don’t forget to attend this event,Add to your calendar now!

Conference & Expo schedule

The 2019 CARVC Annual Convention, Membership Meeting & Expo will be held in Myrtle Beach, SC.





Downloadfull schedule

Day 1 Full schedule

Saturday, February 2nd, 2019

Take Away Tour - CARVC’s newest element to its annual convention

Bus pickup at Beach Cove Resort (additional registration fee)

As an attendee you will have the opportunity to visit 5 campgrounds in the Myrtle Beach area (ranging from mega parks to small). This is your opportunity to take away ideas and information to implement at your park - big or small.

Download Form

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Day 2 Full schedule

Sunday, February 3rd, 2019

Board Meeting

Board Meeting at Beach Cove Resort

CPR Certification Course

CPR Certification Course (pre-registration required)

Darin Almond

Darin Almond

 

Registration

Welcome Reception

Welcome Reception at Town Center at Beach Cove Resort (includes 2 drink tickets, salad, pizza)

Town Center at Beach Cove Resort

Town Center is open daily starting at 4pm with great oceanfront views and flat screen TV's throughout our dining and entertainment complex.

Day 3 Full schedule

Monday, February 4th, 2019

Registration

Welcome Breakfast (Ticket for Breakfast Buffet)

Welcome Breakfast at Tradewinds Cafe

Tradewinds Cafe at Beach Cove Resort

Tradewinds Cafe is open daily for breakfast with our full Southern style buffet. The breakfast buffet options often include favorites like grits, eggs, sausage, bacon, biscuits and pancakes. Enjoy an oceanfront meal with the family without losing sight of the waves crashing onshore. Peacefulness combined with an excellent menu and buffet options make for the perfect dining option on your Beach Cove vacation.

Keynote Speaker: How to Hear What Your Guests Are Saying

How to Hear What Your Guests Are Saying: With so much going on and so many perspectives it’s not always easy to hear what is being said. Learn how effective listening can alter the dynamics of your management of customer interactions.

Learning Outcomes
  • Discuss the impact of effective listening to good communication.
  • Describe the four steps to active listening


Amy Wirtz

Amy Wirtz

Family & Business Success LLC

Social Media & Reviews

Barb Krumm

Barb Krumm

Marketing Director, Ocean Lakes Family Campground

Rebecca Murphy

Rebecca Murphy

Manager, Yogi Bear's Jellystone Park at Daddy Jo;s

Mallory Holmes

Mallory Holmes

Multimedia Communications/Design Specialist, Ocean Lakes Family Campground

Lunch

Box Lunch with Vendors and Auction

Silent Auction

Trade Show / Ice Cream Social

Trade Show
Ice Cream Social (3:00 pm - 4:00 pm)

Informal networking with the vendors featuring ice cream sundaes. (Chocolate/caramel sauce, sprinkles, assorted toppings, whipped cream, cherries, refreshments)

Reception

Reception (drink tickets, assorted domestic cheese display with gourmet crudites and sliced baquettes

Dinner Buffet

Dinner Buffet: Brisket of beef, chicken piccata, tossed salad, pasta salad, oven roasted new potatoes, seasonal vegetable medley, warm rolls & butter, chef’s fanfare of delectable desserts, fresh brewed coffee, decaf or tea

Dinner Music and Dancing by Banana Jack Murphy

Dinner Music and Dancing by Banana Jack Murphy (drink tickets)



Banana Jack Murphy

Banana Jack Murphy

 

Day 4 Full schedule

Tuesday, February 5th, 2019

Breakfast Buffet (ticket for breakfast buffet)

Breakfast buffet at Tradewinds Cafe

Tradewinds Cafe at Beach Cove Resort

Tradewinds Cafe is open daily for breakfast with our full Southern style buffet. The breakfast buffet options often include favorites like grits, eggs, sausage, bacon, biscuits and pancakes. Enjoy an oceanfront meal with the family without losing sight of the waves crashing onshore. Peacefulness combined with an excellent menu and buffet options make for the perfect dining option on your Beach Cove vacation.

Annual Business Meeting and Elections

Handling Difficult Campers and Employees

Handling Difficult Campers and Employees

Attorney Mark Hazelbaker

Mark Hazelbaker

Attorney, Kasieta Legal Group LLC

Lunch Buffet

Lunch: Grilled hot dogs and hamburgers, potato salad, cole slaw, potato chips, brownies, soft drinks

Planning for Profit

Building a Profit Plan

Deciding on the right course of action making a profit can be tricky. Building a profit plan is less about trying to double your sales and more about small incremental improvements over our whole business all at the same time. Looking at your key profit areas, setting goals and building a plan is the best way to get more profits.

Learning Outcomes
  • Identify your key profit areas.
  • Discuss the steps required to build a profit plan for success

Donna & Chad Bordeaux

Donna & Chad Bordeaux

Campground Accounting

Basics of Zoning and Handling Local Governments

Basics of Zoning and Handling Local Governments

Learning Outcomes
  • --
  • --

Attorney Mark Hazelbaker

Attorney Mark Hazelbaker

Kasieta Legal Group, LLC

Panel Discussion

Panel Discussion: Bring any Questions on Legal, Insurance, Acccounting Issues. You will have the opportunity for feedback from some of the top experts in the campground industry!

Amy Wirtz

Amy Wirtz

Family and Business Success LLC

Mark Hazelbaker

Mark Hazelbaker

Attorney, Kasieta Legal Group

John Suhr

John Suhr

Leavitt Recreation & Hospitality Insurance

Chad and Donna Bordeaux

Chad and Donna Bordeaux

Bordeaux & Bordeaux CPAs

Dutch Dinner

Dutch Dinner: Lulu's Cafe (1093 N. Ocean Blvd. Myrtle Beach, SC)

Day 5 Full schedule

Wednesday, February 6th, 2019

Board Meeting

Board Meeting in Beach Cove Resort

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Barb Krumm Testionial

Affordable Sponsorship packages

Carolina Association of RV Parks & Camping would like to invite you as a sponsor for our upcoming 2019 CARVC Conference and Expo in Myrtle Beach, SC. This annual conference is the only program that brings us together once in a year to share our business ideas and issues. It also helped us in developing healthy and positive associations with each other. Our priority will be to promote new innovative ideas to develop the industry and increase productivity. Your sponsorship will include an ad in the convention program plus access to pre and/or post convention attendee mailling list. To pay for sponsorship online, simply register for the convention at the links below and choose your sponsorship during registration process or click download form.


Download Form
Gold Sponsorship Level
  • 1/4 Page Ad
  • Post Convention Mailing List
  • Pre Convention Mailing List
  • Register Now
Silver Sponsorship Level
  • 1/2 Page Ad
  • Post Convention Mailing List
  • Pre Convention Mailing List
  • Register Now
Platinum Sponsorship Level
  • Full Page Ad
  • Post Convention Mailing List
  • Pre Convention Mailing List
  • Register Now

Trade Show Vendors

The CARVC Trade Show features the Top Suppliers in the Campground Industry! We are constantly updating this list, so please check back often for vendors that will be attending the 2019 Trade show. We encourage you to visit these organizations during the conference.

  • Campground Accounting Certified Public Accountants
    Campground Accounting has specialized industry knowledge for campground owners helps them grow the value of their business and minimize the burden of taxes. Their cloud system allows them to work with owners throughout the US to provide them with unlimited proactive advice.
  • Utility Supply Group
    Utility Supply Group is a nationwide provider of electrical power outlets, electric and water meters, wire and replacement parts for RV parks and campgrounds.
  • Water Guard Incorporated
    Water Guard specializes in small bulk chemicals and chemical pumps.
  • Wirtz Legal Solutions - Mediator, Collaborative Lawyer
    Wirtz Legal educates and guides business owners through the various options, systems, and professional resources that help create and maintain a healthy family system and a master business plan. Our goal is to help a family maintain and increase the value of their business so as to create a lasting legacy for their family members.

Signup to Be a Vendor

The Annual Supplier Expo features the RV Park Industry's top suppliers. This is your best opportunity to promote your product and services to the North Carolina and South Carolina campground market. Please Download, SIGN & Mail the information sheet below.

Guest Speakers

Great memories

Share Your Conference Photos

CARVC would love to see your fun photos during the conference & expo. You can easily share your photos using #2019CARVC on Instagram


Share Your Photos on Instagram #2019CARVC
Register Now to Get an Early bird discount

Event venue & registration

The 2019 CARVC Conference & Expo will be held at Beach Cove Resort. It's conveniently located in North Myrtle Beach, close to all the Grand Strand ahs to offer. Amenities include 3 outdoor pools, oceanfront whirlpools, kiddie pool and a 350-foot lazy river. Guests also have access to an on-site racquetball court, dining and gift shop.



Attendee Registration Vendor Registration



Beach Cove Resort Myrtle Beach
800 South Ocean Boulevard
North Myrtle Beach, SC 29582

Oceanfront Executive Suites:
$75.04/night* (includes resort fee & tax)

1-800-331-6533
*First night deposit due at
reservation. You must reserve your
room by January 4, 2019.

Beach Cove Resort Myrtle Beach